Our couriers are ready and able to deliver during this time however for your safety and ours, we will be using couriers that can collect from us and deliver to your door instead of Aramex store-to-door. This avoids us having to go into a store to post the goods. As a result the cost may temporarily be slightly more than Aramex but we will revert as soon as we feel safe to.
Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method for the goods - we will ship your package within 5 - 7 business days.
Timing: we have a 14-days Return & Exchange Policy, since the day item was received.
To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
For returns, please email firstname.lastname@example.org with the subject 'Returns' and include your order number, name and the reason for the return in the email.
We will provide you with instructions on where to send returned goods. You are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
Please note that you are responsible for shipping costs of returned items.
When the returned item is received and inspected, you will receive a confirmation email, notifying you about the status of the refund.
If the refund is approved, then it will be processed and a credit will automatically be applied to your card or original payment method within 3 - 5 business days.
Dammit Janet is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us and we will try to assist you as best we can, otherwise we will put you in contact with the delivery company to file a claim.